Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help section built into your Hosting Control Panel. It features an ever–increasing repository with frequently asked questions and exhaustive educational articles contributed by our trained technical support staff.

  • Top quality support service
  • Instructional Videos

  • For people who would rather discover how to fix a typically encountered issue by watching an educational video clip, we’ve added a selection of video tutorials to our Hosting Control Panel. All the tutorial video clips are brief and easy to comprehend. They offer you step–by–step presentations of various site management techniques.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer care service with a 60–minute support ticket response time guarantee. A team of skillful support engineers will be at your disposal to attend to all the queries that you could possibly have. During non–busy periods, an answer will be supplied within just twenty minutes.