1 hour ticket response
Fast assistance is our ultimate priority and that is the reason why we have a team of seasoned customer support engineers who will be happy to offer a fast reply to any question that you might have. Simply submit your trouble ticket from the Hosting Control Panel and we will reply back to you within 1 hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute helpdesk ticket response time.
A Top–Notch Client Support Service
Each member of our support team has many years of experience in the Linux hosting business and the majority of them have worked for us for at least five years. They all are eager to respond to all your requests in the most efficient manner possible.
An Easy–to–Browse Help Center Section
Included in the Hosting Control Panel is an easy–to–navigate Help section, which includes various information sources. You can search through a routinely updated knowledge base offering web hosting account management articles and site management articles, watch the educational video tutorials or have a peek at our F.A.Q. section.
