When your hosting company offers live chat support, you will be able to talk to an agent live and learn helpful info or get a problem resolved promptly. The main advantage of using chat as an alternative to calling to talk to a live person is that you need only a computer with world wide web access, therefore you will not pay any charges in case you are in another state or country. In addition, it will be a lot easier to copy and paste information for example domain names, usernames or error messages in other words details that are sometimes hard to share with the other party on the telephone. The live chat is also a quicker solution to contact your website hosting supplier's support crew as compared to using a ticketing system. What's more, in the event that some situation requires some more time to be dealt with, you can do something else entirely while you wait for support on the live chat, which means that you will not lose time - something that is impossible when you're on the telephone.
Live Chat Support in Hosting
As we believe that numerous situations can be resolved if you speak with a live person, we offer a live chat service for all of our potential and existing customers. Our chat is accessible every single day and our support agents will help you with a wide range of questions and situations. In case you are not our customer yet, you are able to learn more about our hosting plans and the website hosting environment in general so as to be certain that your sites will run effectively on our servers. In case you already have an account and you've got some questions or you have any issues with some of our services, you'll be able to get in touch with us through our live chat and we can provide you with the required information or help you troubleshoot the problem. You'll have to open a trouble ticket for specific troubles that require more time or the expertise of a system administrator, still for numerous basic problems you can receive help right away.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is accessible to all of our future and present customers. If you're searching for a new hosting account, you can chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting packages so as to select the perfect plan for your sites. If you already have an account with us, we will assist you timely with billing, general and first-level techmatters. Even though in certain cases you'll need to open a ticket as there're issues that can't be resolved on the live chat, we can help you with various basic tasks, for instance installing an email account in an email client or forwarding one domain name to another one. In this way, you'll benefit from timely assistance and you'll save a long time.